Refund policy

We want you to be happy with your course. If it isn’t right for you, contact us within 14 days of buying and we’ll refund you in full. No forms, no awkward questions.

How to ask for a refund

Send us a message through the contact page from the email address you used to buy, and tell us your order number if you have it (it’s on your receipt). We’ll process it within 5 working days. Refunds go back to the card you paid with and usually appear within 5–10 days.

After a refund

Your access to the course (or, for a bundle, to each course in it) ends when the refund is processed. Your account stays open, so you can still use the free resources.

Your statutory rights

This policy doesn’t affect your legal rights. If the course isn’t as described or doesn’t work as it should, you’re entitled to a repair, replacement or refund under the Consumer Rights Act 2015.